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10.03.19

Why Real-time Data Is Critical to Your Parking Operation

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By UPsafety Team Member:
Joan Young of United Public Safety

A day doesn’t go by around here without having to have a conversation with a prospective client regarding the limitation of one of their parking enforcement providers. It usually goes something like this:

UPsafety: Your XYZ kiosk/pay to park solution integration is complete, however, we have a problem with one of your provider integrations regarding a data delay reaching the mobile devices which means your enforcement personnel will be delayed out on the street. We have relayed this information to your XYZ kiosk/pay to park provider but they are unable/willing to update their software at this time to provide a real-time push. Can you help on your end by speaking with them?

Client: Why is the data delayed?

UPsafety: Your provider has not updated their software to provide a real-time push of data for this integration and thus information is delayed. This greatly reduces the efficiency of all parts of the enforcement process.

At UPsafety we work hard to keep our software updated and relevant to provide a state-of-the-art solution to our clients. We provide our partners with an API to make the integration task as easy as possible. In discussing this, you may hear us refer to the Internet of Things (IoT) which means that all pieces/components of a process must communicate in real-time to make that process as efficient as possible.

For those partners in the parking arena that keep their software updated we want to thank them and let them know how easy it is to work together toward a common objective of efficiency. For those that keep expecting their clients to pay them for outdated software? Well, we will give our clients the honor of adding relevant adjectives.

If you have questions on this topic and or if we can help in any way please reach out to sales@upsafety.net

API

An application program interface (API) is a set of routines, protocols, and tools for building software applications. Basically, an API specifies how software components should interact. Additionally, APIs are used when programming graphical user interface (GUI) components.

IoT

Inter·net of things
1. the interconnection via the Internet of computing devices embedded in everyday objects, enabling them to send and receive data. "if one thing can prevent the Internet of things from transforming the way we live and work, it will be a breakdown in security"