Calling all Enforcement Strategists to assemble!

Prospective and currently enlisted clients—
Join us at our 2nd Annual User Conference

The Battlefield of Enforcement

Gettysburg, PA

May 30-31, 2018
United Public Safety
Hectronic USA
Municipal Collections of America, Inc.

About the Event

You’re invited to join best-in-class partners United Public Safety, Hectronic USA and Municipal Collections of America, Inc., to learn how to take enforcement efficiency to the next level seamlessly, through technology and innovation.

We’ll cover topics including

  • What you should expect from your enforcement solution
  • The latest advancements in kiosks
  • How ticket collections can be improved
  • “Seamless Enforcement” and what it means
  • Code Enforcement that works
  • The latest mobile technology for enforcement

Who should attend?

  • Patrol Officer Supervisors
  • Parking Managers
  • Public Safety Officers
  • Police Chiefs
  • Campus Safety & Security Officers
  • Code Enforcement Supervisors


Grab your space TODAY.


Or you may contact us at 215.394.1906 or

Note that all conference expenses except accommodations paid for by event sponsors.

The Agenda

May 30, 2018

by 12 PM


12 PM-1:30 PM

Battlefield Tour

Depart from Gettysburg Hotel for this guided tour of historic Gettysburg.

2 PM - 3 PM

Gettysburg Parking Department Tour

See first-hand how this active tourist town manages parking compliance for its community.


4 PM - 6 PM

Welcome Meet & Greet Happy Hour and Buffet Dinner

hosted by UPsafety, Hectronic & MCA


8 PM - 9:30 PM

Ghost Tour of Gettysburg

Depart from Mason Dixon Distillery for this spooky tour, where Victorian-dressed guides walk with guests by candlelight through Gettysburg streets.

May 30, 2018

7:30 AM-8:30 AM

Buffet Breakfast Meet & Greet


Gettysburg Hotel

8:30 AM-9:30 AM

Opening Remarks and Introductions


Seeing Enforcement in 20/20

Andrew Robin, Director, Product Innovation,

United Public Safety

Come see the latest advancements in UPsafety solutions, and learn about their roadmap and how they see enforcement in 20/20.

9:30 AM-10:30 AM

Critical Roles Kiosks Play in Seamless Parking Solutions

Steve Snyder, President, Hectronic USA

Off street, On street, Pay by Space, Pay by Plate, How many kiosks? Where should they be placed? Find out how to select the best kiosk solution for your demanding parking operation and learn about the latest trends in kiosks.

10:30 AM-11:30 AM

Creating a Proper Environment for Enforcement

Jeff Wood, President, Municipal Collections of America, Inc.

Learn about actionable steps each department can take to help build a reputation for enforcement of its citations, leading to fewer unpaid citations.

11:30 AM - 12:30 PM

Lunch Buffet


1:00 PM - 1:30 PM

Code Enforcement with United Public Safety

Steve Buffington, Deputy Director, Permits, Planning & Zoning
City of York, PA

Quality of Life Enforcement in York, Pennsylvania

1:30 PM - 2:00 PM

Best-in-Class Hardware Solutions

Joan Young, United Public Safety

Learn about the newest mobile enforcement device — the CitePro — troubleshooting hardware, and the value of warranties.

2:00 PM - 2:30 PM

Parking 101

Steve Snyder, President, Hectronic USA

Join Steve's discussion as he provides an overview of today's parking enforcement and management industry.

2:30 PM - 3:00 PM

When Uncollected Ticket Revenue Beckons

Jeff Wood, President, Municipal Collections of America, Inc.

Jeff will share some tales of success and failure in client collection efforts.

3:30 PM - 3:45 PM

Panel Discussion Q&A

3:45 PM

Closing Remarks

4:00 PM

Safe Travels

The Presenters

Joan Young

Joan Young

President, United Public Safety

After thirty years in the hardware manufacturing & integrations field, with a strong emphasis on designing and implementing complex mobile applications, Joan founded and grew United Public Safety, delivering modern solutions to municipal, university, hospital and private property owners across the country.

Andrew Robin

Andrew Robin

Director, Product Innovation, United Public Safety

Andrew has been with UPafety since its inception in 2012. He has a rich history in IT as well as Cloud Based Solutions. He is responsible for the direct training and support of many of our clients and looks forward to this User’s Conference to catch up with clients, and meet new ones.

Jeff Wood

Jeff Wood

President, Municipal Collections of America, Inc.

Jeff has designed and implemented citation enforcement programs for approximately 100 municipalities using statistical data from over 25 years of parking citation recovery to determine the best approaches to meet city needs.

Steve Snyder

Steve Snyder

President, Hectronic USA

As President of Hectronic USA, Steve is recognized for driving operational efficiencies and improving financial performance for parking operations throughout North America, as well expanding awareness of the Hectronic brand of solutions.


Don't wait to book! Rooms are limited.

Gettysburg Hotel

Rooms are available at the Gettysburg Hotel. Please contact the hotel directly for special rates and mention that you’ll be attending our Battlefield of Enforcement event.

Gettysburg Hotel

One Lincoln Square
Gettysburg, PA 17325

RESERVATIONS: 866.EST.1797 | 717.337.2000

Located in the heart of historic downtown Gettysburg, within walking distance to the battlefield, attractions, shops & restaurants; the recently renovated Gettysburg Hotel offers 119 guest rooms, complimentary high speed wireless Internet, business and fitness center, roof top swimming pool, new flatscreen HDTV’s, casual dining at One Lincoln and much more.

Gettysburg Hotel

Federal Pointe Inn

Experience the historic accommodations of the Federal Pointe Inn. Federal Pointe Inn is located in the heart of the Gettysburg historic district. The Federal Pointe Inn offers charm and sophistication in a relaxed boutique hotel.

Federal Pointe Inn

75 Springs Avenue
Gettysburg, PA 17325

RESERVATIONS: 717.334.7800

Federal Pointe Inn

Best Western Hotel Gettysburg

Stay at the newest hotel in the heart of Historic Gettysburg, Pennsylvania. Walk to the Gettysburg National Military Park and Soldiers National Cemetery, where Lincoln gave his famous Gettysburg Address, as well as nearby museums, shops, and over a dozen restaurants.

Best Western Hotel Gettysburg

301 Steinwehr Ave.
Gettysburg, PA 17325

RESERVATIONS: 717.334.1188

Best Western Hotel
United Public Safety
Hectronic USA
Municipal Collections of America, Inc.